Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I can access BBC Iplayer to listen to the radio but cannot get any sound. What am I doing wrong?

rosemary009
rosemary009
more options

I can access BBC I player to listen to the radio but cannot get any sound. The site shows that sound is being generated by showing a moving display but no sound is emitted. My speakers work for everything else too>

I can access BBC I player to listen to the radio but cannot get any sound. The site shows that sound is being generated by showing a moving display but no sound is emitted. My speakers work for everything else too>

All Replies (1)

David McRitchie
David McRitchie
more options

sound problems:

  1. Restore speaker icon to System Task bar, right-click on clock or tray > Properties > Volume: On
  2. Click on the Sound icon in System tray then on Mixer, make sure Firefox is not muted picture

Additional references