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what do i do if when i download files and go to the download path i cant find the files no where how can i fix this ?

  • 3 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

spencestone
spencestone
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when i download files i cant find them on my computer when the download starts i can see them but when they are finished they disrepair i tried to search for them on the computer with file path and start-up search and come up zero it i also up graded from Firefox 3.36 to 8 and the problem is still there

when i download files i cant find them on my computer when the download starts i can see them but when they are finished they disrepair i tried to search for them on the computer with file path and start-up search and come up zero it i also up graded from Firefox 3.36 to 8 and the problem is still there

All Replies (3)

retired1999
retired1999
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Go to TOOLS, OPTIONS, GENERAL TAB. Uncheck the box CLOSE WHEN DOWNLOAD FINISHED. Change SAVE FILES TO to a location where you can easily find them (IE desktop)

spencestone
spencestone Question owner
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the CLOSE WHEN DOWNLOAD FINISH box is not checked

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that your anti-virus software is corrupting the downloaded files or otherwise interfering with downloading files by Firefox.

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that makes downloading work.

See "Disable virus scanning in Firefox preferences - Windows"