Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

redhead4ever
redhead4ever
more options

I updated Firefox and everytime I open it, it crashes. I tried safe mode but it crashes before I can click anything. I need help quickly. I hate using Internet Explorer and have all my bookmarks in firefox. Please help! I tried to reinstall firefox and this did not help.

I updated Firefox and everytime I open it, it crashes. I tried safe mode but it crashes before I can click anything. I need help quickly. I hate using Internet Explorer and have all my bookmarks in firefox. Please help! I tried to reinstall firefox and this did not help.

Chosen solution

I have solved the problem. I went to internet explorer and updated my shockwave. Now my firefox works fine.

Read this answer in context 👍 0

All Replies (2)

Tim
Tim
more options

https://crash-stats.mozilla.com/report/index/6dd4f8f6-8b75-4f14-8d8a-867742111206

Firefox 8.0.1 Crash Report [@ DbgBreakPoint ]

https://bugzilla.mozilla.org/show_bug.cgi?id=691271

Have Roboform installed? Update to the latest release...

Modified by Tim

redhead4ever
redhead4ever Question owner
more options

Chosen Solution

I have solved the problem. I went to internet explorer and updated my shockwave. Now my firefox works fine.