Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 4 replies
  • 1 has this problem
  • 1 view
  • Last reply by jonnydock

more options

Firefox is crashing on startup. Happens in safe mode also. Windows XP with no add-ons installed. Installed latest version (8.0) and same thing happens. Any ideas on what I can check?

Firefox is crashing on startup. Happens in safe mode also. Windows XP with no add-ons installed. Installed latest version (8.0) and same thing happens. Any ideas on what I can check?

Modified by jonnydock

Chosen solution

I just installed the new 9.0.1 version, and everything works fine now. Thanks guys!!!

Read this answer in context 👍 0

All Replies (4)

more options

https://crash-stats.mozilla.com/report/index/4d5e2d99-48fe-47e2-b0dd-00afb2111208

Firefox 8.0.1 Crash Report [@ nsDocShell::Embed(nsIContentViewer*, char const*, nsISupports*) ]

https://bugzilla.mozilla.org/show_bug.cgi?id=585719

Firefox 4.0b2 Crash Report [@ nsDocShell::Embed(nsIContentViewer*, char const*, nsISupports*) ]

Cross-posted to the bug report

more options

I also tried several of the suggestions at: http://kb.mozillazine.org/Firefox_crashes#Crash_when_starting_...

more options

Does anybody else have any ideas that I can try? This is very frustrating to not be able to use Firefox anymore on this machine.

more options

Chosen Solution

I just installed the new 9.0.1 version, and everything works fine now. Thanks guys!!!