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After updating firefox it says some items had to be skipped. How do I resolve this problem?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

laciejol
laciejol
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I had Firefox 6 and I tried to update to Firefox 8 on my macbook. After downloading it and I tried to drag the icon into my applications folder and it asked if I wanted to replace the old Firefox. I clicked yes and it says some items had to be skipped. It says to click on each item and make certain changes but I don't know where to find the items that were skipped in order to click on them.

I had Firefox 6 and I tried to update to Firefox 8 on my macbook. After downloading it and I tried to drag the icon into my applications folder and it asked if I wanted to replace the old Firefox. I clicked yes and it says some items had to be skipped. It says to click on each item and make certain changes but I don't know where to find the items that were skipped in order to click on them.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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Upgrade your browser to Firefox 8 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.

Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop

  • Trash the current Firefox application to do a clean (re-)install
  • Install the new version that you have downloaded

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.