Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to access Plymouthmorrismen.co.uk home page. can get other pages but not the home. works perfically on XP this laptop run 7

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by cor-el

more options

If I try to access this web site all I get is a white screen. If I try to access one of the other pages I can get into the site but get the white screen again if I click on the home page. The web site is run by Weebly.

This site works fine on I.E. and Chrome and on my desktop which runs XP and Fire fox. This machine is a Dell running Window 7.

Colleagues of mine have no problems accessing this site.

If I try to access this web site all I get is a white screen. If I try to access one of the other pages I can get into the site but get the white screen again if I click on the home page. The web site is run by Weebly. This site works fine on I.E. and Chrome and on my desktop which runs XP and Fire fox. This machine is a Dell running Window 7. Colleagues of mine have no problems accessing this site.

All Replies (3)

more options

Do you mean this site? http://www.plymouthmorrismen.org.uk/

more options

Yes that is the web site. still gives blank page

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).