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Impossible to use browser

  • 6 replies
  • 9 have this problem
  • 1 view
  • Last reply by Bobkek

Bobkek
Bobkek
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Since several month I cannot use firefox browser, due to error message" Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." In fact I deleted & uninstalled all previous versions and that message keeps on popoing up. The fact is that Firefox is NOT running and as stated, it was uninstalled, still... no way to re-install the newer version, Pls. help Regards Bob

Since several month I cannot use firefox browser, due to error message" Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system." In fact I deleted & uninstalled all previous versions and that message keeps on popoing up. The fact is that Firefox is NOT running and as stated, it was uninstalled, still... no way to re-install the newer version, Pls. help Regards Bob

All Replies (6)

kyloooh
kyloooh
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Open task manager (ctrl+alt+del). Select the processes tab Look for firefox.exe and select it. Then click "end process"

Hope this helps, if firefox isn't in the process tab somebody else will need to try help you out.

Cheers.

ideato
ideato
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Firefox is already running but is not responding


thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

Expat
Expat
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I was getting this occasionally with the version previous to 8.0 and a reboot of my system solved the problem every time. Oddly enough, "Firefox.exe" (and no other Firefox process I could identity) was NOT running when I went into Task Manager.

In short, try rebooting your computer if the Task Manager option doesn't work.

mattlem
mattlem
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That is because plugin-container.exe also contributes to Firefox being open.

Bobkek
Bobkek Question owner
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Thanks all for your kind response.... nothing works ;-(( 1- only firefox 8.01 runs when stopping process it just shot down the error popup, not solving the issue 2- Reboot didnt help as well 3- No plugin-container.exe on the task manager tray

Anyother idea? Cheers Bob

Bobkek
Bobkek Question owner
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Finally I deleted all related Mozila/Firefox for my PC and it seems to work. Thanks All for your support, enjoy the WE