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Firefox hangs when clicking Tools - Options and when trying to download images.

  • 3 replies
  • 3 have this problem
  • 5 views
  • Last reply by cor-el

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On any website I visit when I try to download an image, Firefox hangs and must be restarted. I researched and tried all of the solutions found, but none has worked.

When I open Internet Explorer, downloading works just fine. It is only Firefox that has this problem.

On any website I visit when I try to download an image, Firefox hangs and must be restarted. I researched and tried all of the solutions found, but none has worked. When I open Internet Explorer, downloading works just fine. It is only Firefox that has this problem.

Chosen solution

What did you try so far?

Try to remove the mimeTypes.rdf file, see:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
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Chosen Solution

What did you try so far?

Try to remove the mimeTypes.rdf file, see:

You can use this button to go to the Firefox profile folder:

  • Help > Troubleshooting Information > Profile Directory: Open Containing Folder
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Removing the mimeTypes.rdf file helped to upload files to photo bucket without Mozilla hanging, but it still hangs when trying to download image files or when clicking tools/options.

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Try to reset the preferences:


Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).