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Firefox won't open, I get this message: XULRunner - Platform version 8.0.1 is not compatible with miniVersion>=7.0.1maxVersion<=7.0.1.

  • 3 replies
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

tcoppage
tcoppage
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When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this: XULRunner Platform version 8.0.1 is not compatible with miniVersion>=7.0.1 maxVersion<=7.0.1

When I try to start up Firefox, I immediately get a samll window with the above message. It looks like this: XULRunner Platform version 8.0.1 is not compatible with miniVersion>=7.0.1 maxVersion<=7.0.1

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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If you use ZoneAlarm Extreme Security then disable Virtualization and reinstall Firefox.

See:

tcoppage
tcoppage Question owner
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Thank you! I don't use ZoneAlarm Extreme Security but I will try to do the reinstall anyway. Internet Explorer doesn't open either. Not sure how I am going to get another browser to download it when I can't access the Internet?

cor-el
cor-el
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Be sure to delete the Firefox program folder before (re)installing Firefox as the usual cause of this problem in that not all files got updated properly and some .ini files like application.ini and platform.ini are still older versions.