Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

keyboard shortcuts not working

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by ashw

more options

The home, page up, page down, end and the arrow keys are not working as described in the help pages.

ie home does not take the page to the top.

Did I press a function key that changed the keyboard behavior?

The home, page up, page down, end and the arrow keys are not working as described in the help pages. ie home does not take the page to the top. Did I press a function key that changed the keyboard behavior?

Chosen solution

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Edit > Preferences > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

You may have switched on caret browsing.

You can press press F7 (on Mac: fn + F7) to toggle caret browsing on/off.

  • Edit > Preferences > Advanced : General: Accessibility: [ ] "Always use the cursor keys to navigate within pages"

more options

Great, Thank you.