Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox isn't always compatible with logging onto my comcast email account. I have to clear the cache and then I'm able to back into my email account. Is there a way to permanently resolve this problem? Thanks.

  • 1 reply
  • 4 have this problem
  • 1 view
  • Last reply by cor-el

JGoheen
JGoheen
more options

Firefox isn't always compatible with logging onto my comcast email account. I have to clear the cache and then I'm able to get back into my email account. Is there a way to permanently resolve this problem? Thanks.

Firefox isn't always compatible with logging onto my comcast email account. I have to clear the cache and then I'm able to get back into my email account. Is there a way to permanently resolve this problem? Thanks.

Chosen solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"
Read this answer in context 👍 2

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"