Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Starting computer Firefox runs great. After closing it ous several times, the Icon no longer works and you cannot restart Firefox without rebooting. Why?

  • 1 reply
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to programs and clicking on Firefox. The only way you can get it to work again is to reboot the computer, but then you can only bring up Firefox several more times without haviing to reboot. I've even tried to restore computer to previous dates to no avail. If I use Internet Explorer to bring up Firefox the same thing happens. I've tried deleting Firefox and reinstalling, but it tells me that Firefox needs to be closed to continue. I can't see where it is open. Advise

When starting computer new, you can load Firefox okay. After closing it out several times, the icon on desk top will no longer open Firefox......nor will going to programs and clicking on Firefox. The only way you can get it to work again is to reboot the computer, but then you can only bring up Firefox several more times without haviing to reboot. I've even tried to restore computer to previous dates to no avail. If I use Internet Explorer to bring up Firefox the same thing happens. I've tried deleting Firefox and reinstalling, but it tells me that Firefox needs to be closed to continue. I can't see where it is open. Advise

Chosen solution

All Replies (1)

more options

Chosen Solution

See "Hang at exit":

See "Firefox hangs when you quit it":