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why has Virgin media player stopped playing since a firefox upgrade

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  • 4 have this problem
  • 16 views
  • Last reply by cor-el

Maria-15
Maria-15
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since firefox updated from 7 or 8 the uk virgin media player has stopped played video's it says platform not supported , does anyone know if its a Linux issue or flash aid i'm on ubuntu 10.10 virgin media player runs on the latest version of flash

since firefox updated from 7 or 8 the uk virgin media player has stopped played video's it says platform not supported , does anyone know if its a Linux issue or flash aid i'm on ubuntu 10.10 virgin media player runs on the latest version of flash

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cor-el
cor-el
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  • Top 10 Contributor
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I also see a message "Your platform is not supported" although nothing seems to indicate that something special is needed apart from the Flash plugin.
Google Chrome shows that same error message.

I can open the page with a Windows user agent, but not with one that has Linux in it, so you can try to spoof the user agent for that website. 

    We recommend you use any of the following browsers:

        Windows: IE7+, Firefox 3+, or Google Chrome
        Mac: Google Chrome*

    *We recommend using Google Chrome on Mac if you are experiencing device detection issues with Firefox or Safari.

    Enable Javascript
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    Install latest Flash
    You will need to have Adobe Flash Player 10.1 or above to be able to stream videos on the Player service. Get the latest version here http://get.adobe.com/flashplayer/