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I am trying to launch Firefox 9.0.1 on Windows 7 but the application window isnt visible even though there is a firefox.exe process running in task manager.

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  • Last reply by biggoomba

biggoomba
biggoomba
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I am trying to launch Firefox 9.0.1 on Windows 7 but it isnt working. I try to launch it and the application window does not show. When I look at the task manager and then look at the Applications tab, Firefox isnt listed. If I go to the Processes tab, there is a firefox.exe*32 process listed. Each time I double click the Firefox icon, a new firefox.exe process is spawned but there is never a visible instance of the Firefox application.

There are no errors in the application logs. I end up just having to kill the processes.

I tried launching in safe mode by holding down the shift button but the same thing happens.

Any suggestions on what to try? It has never worked since upgrading from version 8. I tried un-installing and re-installing

I am trying to launch Firefox 9.0.1 on Windows 7 but it isnt working. I try to launch it and the application window does not show. When I look at the task manager and then look at the Applications tab, Firefox isnt listed. If I go to the Processes tab, there is a firefox.exe*32 process listed. Each time I double click the Firefox icon, a new firefox.exe process is spawned but there is never a visible instance of the Firefox application. There are no errors in the application logs. I end up just having to kill the processes. I tried launching in safe mode by holding down the shift button but the same thing happens. Any suggestions on what to try? It has never worked since upgrading from version 8. I tried un-installing and re-installing

All Replies (2)

Matt_G
Matt_G
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Hi biggoomba,

Have you looked at the article "Firefox is already running but is not responding" error - How to fix? There is some good troubleshooting information in there that might help. It might be a profile issue.

Hopefully this helps!

biggoomba
biggoomba Question owner
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I went through everything mentioned in the link you posed and nothing detailed there resolved the problem.

The Profile folder didnt exist so I created it. Made sure the perms were good and that it was not read only.

There are no default folders appearing under the profile folder when I start Firefox.

I have Firefox installed to my E drive.

Nothing happens. The process appears in the task manager but no application shows up.

Cant start it in safe mode, cant run the profile manager.