-> Update Firefox to the latest version 10

• How to install Firefox on Windows

-> Troubleshoot Firefox crashes (closing or quitting unexpectedly)

Check and tell if its working.

I cannot check anything using Moz FF, it crashes. I have cleared all of the program and files completely. I clean loaded, even loaded through mobile FF. I ran a thorough check of my computer after "clearing", and the version this error keeps citing was not on muy computer. When I download any version of FF, it goes through the process asa though all was succesful. When I try to access FF, this message comes up again, as though I did not download any version other thanm the one (8) the error msg keeps citing. I have been dealing with this for a month. Does Mozilla not have anyone or know someone to monitor this help format that can help?

-> Uninstall Firefox from your computer

• REMOVE USER DATA AND SETTINGS
• Restart your system

-> How to install Firefox on Windows

Check and tell if its working.

Tried that also.

-> Restart your System in Safe Mode

• http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true

-> Uninstall currently installed Firefox versions

• Uninstall Firefox from your computer
• Restart your system

-> Do a MALWARE check with these Malware Scanning programs. You need to scan with all programs because each program detects different malware. Make sure that you UPDATE each program to get the latest version of their Databases before doing a Scan. Also, Close All other Applications (softwares) before Starting to Run Scans.

• Malwarebytes' Anti-Malware - http://www.malwarebytes.org/products/malwarebytes_free
• SuperAntispyware - http://www.superantispyware.com
• Ad-Aware Free Internet Security - http://www.lavasoft.com/products/ad_aware_free.php
• Spybot Search & Destroy - http://www.safer-networking.org/en/index.html
• Anti-Rootkit Utility - TDSSKiller - http://support.kaspersky.com/faq/?qid=208283363
• Restart your system

-> Install latest Firefox

• How to install Firefox on Windows

Check and tell if its working.

Cannot do safe mode, original disc damaged. Will try other remedies ASAP

You don't need a disk for starting your Windows in Safe Mode. Just follow the instructions mentioned in the below article:

• http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.mspx?mfr=true