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where do I find Tools to obtain blocked downloads

  • 3 replies
  • 3 have this problem
  • 1 view
  • Last reply by octave

octave
octave
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advised to open tools- go to security-exceptions-type in "download now,etc but no icon for me to open "Tools" on Firefox window.

how do I get to "Tools"? Different Firefox browser window?

advised to open tools- go to security-exceptions-type in "download now,etc but no icon for me to open "Tools" on Firefox window. how do I get to "Tools"? Different Firefox browser window?

Chosen solution

Hi octave,

Do you have the Firefox menu in the upper left hand corner? If so, just hit Alt to temporarily turn on the menu bar items. Alternately, you can go to Firefox > Options and turn on the Menu bar.

Hopefully this helps!

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All Replies (3)

Matt_G
Matt_G
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Chosen Solution

Hi octave,

Do you have the Firefox menu in the upper left hand corner? If so, just hit Alt to temporarily turn on the menu bar items. Alternately, you can go to Firefox > Options and turn on the Menu bar.

Hopefully this helps!

finitarry
finitarry
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That is in Options > Security > Exceptions. You need to make the menu bar visible to get at the Tools menu. You can do that by pressing the Alt key.

octave
octave Question owner
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thanks for suggestion