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9.0.1 can't send long emails composed on Earthlink WebMail

  • 1 reply
  • 3 have this problem
  • 2 views
  • Last reply by Hasan

Jim.Donndelinger
Jim.Donndelinger
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A time out issue of some kind? On longer emails, a "Can't Send" message will come up when finished and "Send" is invoked. I have always been able to open another Firefox window, cut and paste the message, and it will be sent. More than once it has displayed "Can't Send" when it has actually sent the email. I have had the same problem with Firefox on two computers but have not had the problem with either computer with IE. I therefore assume that the problem is related Firefox?

A time out issue of some kind? On longer emails, a "Can't Send" message will come up when finished and "Send" is invoked. I have always been able to open another Firefox window, cut and paste the message, and it will be sent. More than once it has displayed "Can't Send" when it has actually sent the email. I have had the same problem with Firefox on two computers but have not had the problem with either computer with IE. I therefore assume that the problem is related Firefox?

All Replies (1)

Hasan
Hasan
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Perform the suggestions mentioned in the following articles:

Check and tell if its working.

Might not be related to your problem but do the following too:

  • Update All your Firefox Plugins -> https://www.mozilla.org/en-US/plugincheck/
  • When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)