Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I am up to date with Mozilla, Adobe and Shockwave but am unable to print PDF files or view animations in programmes

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by rbillings

Hilarym
Hilarym
more options

I use a teaching resource called Studyladder.co.nz. It uses animations for teaching programmes and activites. On my new computer, with up to date versions of Firefox and Adobe I am unable to get the animations to work. Also I am unable to print PDF files.

I use a teaching resource called Studyladder.co.nz. It uses animations for teaching programmes and activites. On my new computer, with up to date versions of Firefox and Adobe I am unable to get the animations to work. Also I am unable to print PDF files.

All Replies (1)

rbillings
rbillings
more options

Hi Hilarym-

Here are two articles with information about printing issues:

Here is another article regarding your problem with animations:

Hope that helps!