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Can't launch firefox or the profile manager. Get an error that the profile is missing. Any ideas?

  • 2 replies
  • 1 has this problem
  • 14 views
  • Last reply by cor-el

Cutter
Cutter
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I have numerous users that are having this same issue. I cannot launch firefox or the profile manager. I have tried removing firefox and installing it again but get the same error. Any help would be greatly appreciated.

I have numerous users that are having this same issue. I cannot launch firefox or the profile manager. I have tried removing firefox and installing it again but get the same error. Any help would be greatly appreciated.

All Replies (2)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
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run a clean installation of Firefox 10 and check

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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See:

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See: