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the arrow does not work in the upper inch of webpages incuding up scrolling button

bernard2311
bernard2311
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i already restarted the computer and reinstalled firefox but the problem persists and does not occur in internet explorer. the arrow does not convert to a hand when it should and tabs don't respond when i click on them.

i already restarted the computer and reinstalled firefox but the problem persists and does not occur in internet explorer. the arrow does not convert to a hand when it should and tabs don't respond when i click on them.

All Replies (2)

Vivek
Vivek
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Hi,

Please check if this happens in Safe Mode. Safe Mode is a temporary diagnostic feature and you can exit and start Firefox normally again. The installed Extensions, themes (Appearance) and Plugins are disabled in safe mode.

Problematic Extensions

Troubleshooting Extensions and Themes

Uninstalling Add-ons

Uninstalling Toolbars

the-edmeister
the-edmeister
  • Moderator
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Both the Yahoo! Toolbar extension and the Babylon extension have been reported to cause an issue like that. Disable or uninstall those add-ons. 

   * https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes