Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Bookmark icons in toolbar dissappear on launch?

  • 3 replies
  • 4 have this problem
  • 5 views
  • Last reply by cor-el

Coffeeist
Coffeeist
more options

I am having a problem that just started with the latest version of Firefox (regular, current stable release; 10 I believe. It came out today). Whenever I launch Firefox, the bookmarks toolbar is now empty, other than the "Bookmarks" icon on the far right. If I go to Options, the bookmarks toolbar remains checked, but none of my personal links are displayed. If I untick/retick the Bookmarks Toolbar option, all of my toolbar links re-appear. However, the next time I launch Firefox, they are gone again. This issue only occurs in standard Firefox, and has only started with the new update (this happened once before too, but somehow resolved itself). I also have Nightly, and a version of Aurora that came with TOR, on the same computer, and neither have any issue (although TOR's included Aurora release doesn't access my own bookmarks, it does display the default toolbar bookmarks fine). I am wondering how to fix this issue with Firefox, because an empty bookmarks toolbar kinda defeats the purpose. Thanks

I am having a problem that just started with the latest version of Firefox (regular, current stable release; 10 I believe. It came out today). Whenever I launch Firefox, the bookmarks toolbar is now empty, other than the "Bookmarks" icon on the far right. If I go to Options, the bookmarks toolbar remains checked, but none of my personal links are displayed. If I untick/retick the Bookmarks Toolbar option, all of my toolbar links re-appear. However, the next time I launch Firefox, they are gone again. This issue only occurs in standard Firefox, and has only started with the new update (this happened once before too, but somehow resolved itself). I also have Nightly, and a version of Aurora that came with TOR, on the same computer, and neither have any issue (although TOR's included Aurora release doesn't access my own bookmarks, it does display the default toolbar bookmarks fine). I am wondering how to fix this issue with Firefox, because an empty bookmarks toolbar kinda defeats the purpose. Thanks

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you using separate profile folders for each Firefox version?

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Coffeeist
Coffeeist Question owner
more options

Thanks for the reply. Unfortunately, opening in safemode does not show the Bookmarks toolbar, so it cannot possibly solve the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If the menu bar is hidden then press the F10 key or hold down the Alt key to make the menu bar appear.

Make sure that toolbars like the "Navigation Toolbar" and the "Bookmarks Toolbar" are visible: "View > Toolbars"

  • Open the Customize window via "View > Toolbars > Customize"
  • Check that the "Bookmarks Toolbar items" is on the Bookmarks Toolbar
  • If the "Bookmarks Toolbar items" is not on the Bookmarks Toolbar then drag it back from the toolbar palette in the customize window to the Bookmarks Toolbar
  • If missing items are in the toolbar palette then drag them back from the Customize window on the toolbar
  • If you do not see an item on a toolbar and in the toolbar palette then click the "Restore Default Set" button to restore the default toolbar set up

A possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.