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i upgraded to the firefox 10 last night and now my aol mail doesn't work properly - i get an error message that it cannot load mail, i have to revert back to an basic version. what should i do to fix this?

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  • Last reply by cor-el

pammetz
pammetz
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this is the error message that i get - ZOIDS! ERROR 8 C0FE180D Report ID: 10440-mail-20120207-112854 Problem loading application Uh-oh! Mail’s having trouble loading. Sorry for the delay! Click here to try again.

If mail continues to get hung up, click here to sign into the Basic version. Basic delivers a great mail experience on slower Internet connections, such as dial-up.

this is the error message that i get - ZOIDS! ERROR 8 C0FE180D Report ID: 10440-mail-20120207-112854 Problem loading application Uh-oh! Mail’s having trouble loading. Sorry for the delay! Click here to try again. If mail continues to get hung up, click here to sign into the Basic version. Basic delivers a great mail experience on slower Internet connections, such as dial-up.

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cor-el
cor-el
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  • Top 10 Contributor
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"