Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

"clear recent history" feature - not available in tools tab it is not clcikable - winXP?

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by wepinet

more options

WinXP - When I click tools menu to clear recent history the feature is not available, I can see the name but it is greyed out and it is not clickable - the same for ctrl + shift del ... how can I fix this problem?

How do I clear the cache?

I tried the tips but no good ...

WinXP - When I click tools menu to '''clear recent history''' the feature is not available, I can see the name but it is greyed out and it is not '''clickable '''- the same for '''ctrl + shift del''' ... how can I fix this problem? How do I clear the '''cache'''? I tried the tips but no good ...

Chosen solution

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose:

  • Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history
  • Deselect: [ ] "Always use private browsing mode"
more options

Thanks problem solved;)