We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Fellow Firefox user cannot fix freeze in access to e-mail

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by tonyc412

tonyc412
tonyc412
more options

Fellow user Firefox 6.3 with Mac OS 5 cannot access his e-mail. The freeze occurs when he first logs on to his Yahoo e-mail account.

Fellow user Firefox 6.3 with Mac OS 5 cannot access his e-mail. The freeze occurs when he first logs on to his Yahoo e-mail account.

All Replies (2)

Borian
Borian
more options

Update the Firefox to the latest version.

You can start downloading new version by clicking Help -> About Firefox in the upper menu above the URL bar.

I hope this helped,

Borian

tonyc412
tonyc412 Question owner
more options

Borian,

I am sorry. The correct Mac Information for my fellow Firefox user is Mac OS 10,5 and his current Firefox is 3.3. He did try installing the update you suggest with no results. That is to say his version of Mac would not accept the newer Firefox version. Please advise further!