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Why does FF keep asking me about performance stats when I've already answered it many times before?

  • 3 replies
  • 2 have this problem
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  • Last reply by Vivek

ukjim
ukjim
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I'm getting fed up with FF continually popping up the question about whether I would like to help, by allowing FF to submit performance and usage statistics. I keep answering this question but it doesn't seem to remember that I've answered it already! I've also tried ticking/unticking the Submit performance data option in preferences.

I'm getting fed up with FF continually popping up the question about whether I would like to help, by allowing FF to submit performance and usage statistics. I keep answering this question but it doesn't seem to remember that I've answered it already! I've also tried ticking/unticking the Submit performance data option in preferences.

All Replies (3)

Vivek
Vivek
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Hi,

Please see this.

ukjim
ukjim Question owner
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Hi, thanks for the prompt response. I followed the instructions on the page you suggested. Basically I reset to default settings (but kept a backup copy of my prefs.js file for if I needed to refer to it). Time will tell whether its been fixed or not! Cheers, Jim

Vivek
Vivek
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Let's hope so :) Thanks for the feedback.