Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

yahoo main page is no longer loading correctly

  • 3 replies
  • 3 have this problem
  • 4 views
  • Last reply by Vivek

more options

Since updating Firefox, the yahoo main page will no longer load correctly. It has become a single column of icons, with some oddly formatted/overlapping text interspersed. Only happens with Firefox, and only happens on yahoo's main page. all sub-pages (groups, email, etc) work fine.

Since updating Firefox, the yahoo main page will no longer load correctly. It has become a single column of icons, with some oddly formatted/overlapping text interspersed. Only happens with Firefox, and only happens on yahoo's main page. all sub-pages (groups, email, etc) work fine.

Chosen solution

Hi,

Please try a Ctrl + F5 refresh of the page. This helps to bring in the page contents afresh. If the problem persists please check if this happens in a new profile. If it's okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

Read this answer in context 👍 4

All Replies (3)

more options

Chosen Solution

Hi,

Please try a Ctrl + F5 refresh of the page. This helps to bring in the page contents afresh. If the problem persists please check if this happens in a new profile. If it's okay, you can later copy the needed personal data from the old profile. Firefox stores your personal data and settings in another location separate from its files/folder. A new profile would have the default Firefox settings (Tools (Alt + T) > Options, and about:config ), and usually would also be empty of any Extensions and themes (Appearance) in Tools > Add-ons) and their settings. Also, a new profile would have no previous stored website data/settings etc., (Tools > Clear Recent History).

Profiles Howto

Profile Folder & Files

about:config Entries

more options

Thank you. Used the "refresh" icon at the top of the page and it never made the difference. The "alt/F5" did the job.

more options

You are welcome :)