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fire fox says my printer is not on when it is

  • 3 replies
  • 13 have this problem
  • 4 views
  • Last reply by Vivek

wrafla
wrafla
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I can not print from a fire fox web site because it says my printer is not connected. When I get on the same webb site in internet explorer I have no problem with printing the information. My printer is connected by wifii. it is s Canon MX870

I can not print from a fire fox web site because it says my printer is not connected. When I get on the same webb site in internet explorer I have no problem with printing the information. My printer is connected by wifii. it is s Canon MX870

All Replies (3)

Vivek
Vivek
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Hi,

Please also check if Canon MX870 is the currently selected printer in File (Alt + F) > Print > Name. If the problem persists, please also see this.

wrafla
wrafla Question owner
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I deleted fire fox and opened a new version and that solved the problem.

Vivek
Vivek
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Thanks for the helpful information.