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i can not install firefox 6 in my laptop (windows 7 64 bit), whats wrong?

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  • Last reply by user633449

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i can not install firefox on my Dell laptop OS Windows 7 Home Premium/ 64 bit), tried repeatedly whats wrong? Even tried disabling the firewall.

i can not install firefox on my Dell laptop OS Windows 7 Home Premium/ 64 bit), tried repeatedly whats wrong? Even tried disabling the firewall.

Modified by rsjholton

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Well first, you don't want to install Firefox 6, for several reasons: It has lots of known security holes (https://www.mozilla.org/security/known-vulnerabilities/firefox.html). There are plenty of performance and stability improvements in later versions that 6 doesn't benefit from. It is no longer supported.

So, let's try this and see if we can't get you up and running. Go to www.getfirefox.com. Click the "Download Now" button. Then instead of clicking run, Click Save. Save Firefox to your desktop. After the download is finished, go to your desktop, and double-click the installer. It should run, and Firefox should be successfully installed

You can read Installing Firefox on Windows, which has more information.

a few other good things you can do to ensure your computer runs smoothly is Run all Windows Updates, install all needed service packs, etc.

Update your graphics driver (Firefox uses your graphics card for some rendering, and an out of date graphics card driver can cause problems. https://support.mozilla.org/en-US/kb/how-do-i-upgrade-my-graphics-drivers.

Update all your plugins (Flash, Java, etc.): http://www.mozilla.org/plugincheck/.

Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/. This helps check that there are no viruses on your computer causing issues. You can uninstall this program after you clean off any infections.