Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I added a plugin and now cannot access Firefox web page

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

darylcurtis
darylcurtis
more options

I have lost access to Firefox webpage and pray for step 1 in how to once again regain access

I have lost access to Firefox webpage and pray for step 1 in how to once again regain access

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

To avoid confusion.
Did you add a plugin (Tools > Add-ons > Plugins) or installed a Firefox extension (Tools > Add-ons > Extensions)?

In case of the latter, try to start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).