Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 2 replies
  • 2 have this problem
  • 3 views
  • Last reply by cor-el

more options

Firefox 12 crashes on start after upgrading from 3.6.27. Unable to start in safe mode.

Firefox 12 crashes on start after upgrading from 3.6.27. Unable to start in safe mode.

All Replies (2)

more options

hello, unfortunately the crash report submitted doesn't contain a valid crash signature. so it's not possible to get any information out of it. have you already tried obtaining another copy of the installer from getfirefox.com & running the setup again?

more options