Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox keeps crashing

  • 3 replies
  • 194 have this problem
  • 4 views
  • Last reply by cor-el

Befanco
Befanco
more options

Firefox keeps crashing, even in safe mode. It will run for up to 5 minutes and then an error comes up, we have crashed. And it exits.

I have tried reinstalling and that didn't work, it just started happening out of no where today.

Firefox keeps crashing, even in safe mode. It will run for up to 5 minutes and then an error comes up, we have crashed. And it exits. I have tried reinstalling and that didn't work, it just started happening out of no where today.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If the new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See also:

Befanco
Befanco Question owner
more options

It has run for 45 minutes without a problem, it seems to have solved the issue.

Big thanks!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome