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Can't exit fire fox browser!

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  • 2 have this problem
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  • Last reply by cor-el

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I'm on a Macbook air with the latest version of FireFox. Earlier today I was writing a story online and then I tried to exit the website. A pop up came saying, would you like to save your work? I tried clicking no but it will not work, the whole entire web browser it self will not respond to me. The exit button on the top corner is not there. I have no idea what to do! Also, because of the pop up my Mac will not let my shut down my computer. Please help me!

I'm on a Macbook air with the latest version of FireFox. Earlier today I was writing a story online and then I tried to exit the website. A pop up came saying, would you like to save your work? I tried clicking no but it will not work, the whole entire web browser it self will not respond to me. The exit button on the top corner is not there. I have no idea what to do! Also, because of the pop up my Mac will not let my shut down my computer. Please help me!

All Replies (2)

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I don't suppose you tried clicking "Yes"? Is "Cancel" an option? If you can cancel the dialog and return to the page, you probably could force quit Firefox.

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Make sure that you do not run Firefox in full screen mode (press F11 or Fn + F11 to toggle; Mac: command+Shift+F).