Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

no online video if realplayer downloader addon/plugin is enabled

  • 2 replies
  • 44 have this problem
  • 14 views
  • Last reply by foxisms

more options

Firefox 13 and RealPlayer downloader plugins/extensions (Ver 15.04.53 don't play well together. (FlashPlayer 10) With these RPD plugins enabled, Firefox will not even play online videos (such as YouTube) and I get an error message on the video window. Disabling the RP D'loader extensions and plugins allows me to watch videos but then of course there is no downloader graphic button or capabilities. This is the same RPD that I had working well with FireFox 12.

Firefox 13 and RealPlayer downloader plugins/extensions (Ver 15.04.53 don't play well together. (FlashPlayer 10) With these RPD plugins enabled, Firefox will not even play online videos (such as YouTube) and I get an error message on the video window. Disabling the RP D'loader extensions and plugins allows me to watch videos but then of course there is no downloader graphic button or capabilities. This is the same RPD that I had working well with FireFox 12.

Chosen solution

There is an issue that Realplayer and Adobe will have to work out in how the Realplayer plugin and Flash interact. https://support.mozilla.org/en-US/kb/flash-crashes-or-does-not-load-firefox-13. Until RealPlayer releases an update, just leave it disabled for now.

Read this answer in context 👍 2

All Replies (2)

more options

Chosen Solution

There is an issue that Realplayer and Adobe will have to work out in how the Realplayer plugin and Flash interact. https://support.mozilla.org/en-US/kb/flash-crashes-or-does-not-load-firefox-13. Until RealPlayer releases an update, just leave it disabled for now.

more options

Thank you for getting back to me so quickly! At least now I know I'm not imagining things.