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Cannot play any videos

  • 2 replies
  • 15 have this problem
  • 2 views
  • Last reply by user633449

wrroche1
wrroche1
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I cannot play any videos using firefox. This is a new problem that did not exist last month. Installed latest firefox upgrades, no help. Uninstalled firefox and then reinstalled, did not help. Installed latest flash, did not help. Been dealing with the problem at least last week.

I cannot play any videos using firefox. This is a new problem that did not exist last month. Installed latest firefox upgrades, no help. Uninstalled firefox and then reinstalled, did not help. Installed latest flash, did not help. Been dealing with the problem at least last week.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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There are some compatibility issues between the latest Flash player and some Firefox add-ons or settings. Could you see whether anything in this article helps: Flash 11.3 doesn't load video in Firefox.

user633449
user633449
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You are probably experiencing one of these two issues:

Flash 11.3 Crashes

Or

Flash 11.3 doesn't load video in Firefox

Try the steps in the linked articles.