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Why is my screen turning black temporarily, then the screen saver turning blue, when using hotmail?

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  • Last reply by goodmanap49

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Occasionally, when using Hotmail - specifically, putting the cursor into the email address box - the Mac color wheel starts spinning. This is quickly followed by the entire screen going black for a few moments. This is then followed by the screen returning, but the background screen saver changing from it's default to the blue that ordinarily appears temporarily when I boot up. This doesn't happen all the time, but it does occur. I visited the Apple Store "genius bar" and they checked out my machine. They cleaned up a few disc issues, and it still is happening. Their thought is that this is a Firefox issue, since they've not experienced it thus far, and it hasn't happened when I use hotmail with Google Chrome.

Occasionally, when using Hotmail - specifically, putting the cursor into the email address box - the Mac color wheel starts spinning. This is quickly followed by the entire screen going black for a few moments. This is then followed by the screen returning, but the background screen saver changing from it's default to the blue that ordinarily appears temporarily when I boot up. This doesn't happen all the time, but it does occur. I visited the Apple Store "genius bar" and they checked out my machine. They cleaned up a few disc issues, and it still is happening. Their thought is that this is a Firefox issue, since they've not experienced it thus far, and it hasn't happened when I use hotmail with Google Chrome.

Chosen solution

Tryclear Cookies and Cache and check it again, from History > clear Recent History > Time Range to clear select everything > Details select Cookies and Cache >Clear Now .


thank you

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Chosen Solution

Tryclear Cookies and Cache and check it again, from History > clear Recent History > Time Range to clear select everything > Details select Cookies and Cache >Clear Now .


thank you

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Unfortunately this didn't work.