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cannot login hotmail account by firefox 14.0.1 on ubuntu 12.04

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  • 10 have this problem
  • 2 views
  • Last reply by cor-el

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I try to login hotmail account by ff.but hotmail ask me about my phone number and cannot login my hotmail

I try to login hotmail account by ff.but hotmail ask me about my phone number and cannot login my hotmail

Chosen solution

Does it work in other browsers?

I don't know under what circumstances Hotmail would ask for a phone number. Perhaps there was some suspicious activity on your account.

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Chosen Solution

Does it work in other browsers?

I don't know under what circumstances Hotmail would ask for a phone number. Perhaps there was some suspicious activity on your account.

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Hotmail ask my phone number.I fill number in blank.but it show message that they cannot found my number.I try to login my account by IE7.it work

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it not work on firefox opera and google chrome.

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That is probably for recovery in case of problems: A password isn't enough

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

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Thank you cor-el.I did after your suggestions.but it not work

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Did you try not to make any changes on that "A password isn't enough" page, but just click the button to save and continue?