Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

why the real player download feature doesn't work with my 14.0.1 firefox? in the past (before update mozzila) it was working... now it doesn't. why?

  • 3 replies
  • 11 have this problem
  • 1 view
  • Last reply by soonersfan

more options

i had a previous version of mozzilla firefox and i updated. since then, the feature of the real player doesn't work. propably isn't compatible. although, with my internet explorer it works. i went to the settings of the real player and the only explorer it shows is Internet Explorer. The Mozzilla Firefox doesn't appear. What can i do? I unistalled and reinstalled many times the real player but it isn't its problem. help me please!

i had a previous version of mozzilla firefox and i updated. since then, the feature of the real player doesn't work. propably isn't compatible. although, with my internet explorer it works. i went to the settings of the real player and the only explorer it shows is Internet Explorer. The Mozzilla Firefox doesn't appear. What can i do? I unistalled and reinstalled many times the real player but it isn't its problem. help me please!

All Replies (3)

more options
more options

i never said that i can't watch the videos. i can watch them as i always did. i just can't download them as i could!

more options

I have firefox 18 and real player 16 and i can't download any videos my self.But i can with internet explorer 8. I think its firefox browser is the problem. i have tried all the suggesstions that they provide but they dont work. i am fixing to say goodbye to firefox