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getting ai.php prompt

  • 2 replies
  • 7 have this problem
  • 3 views
  • Last reply by cor-el

groucho43
groucho43
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When I visit this page http://www.facebook.com/events/382649791801714 a small window pops up with the title Opening ai.php and the following message: "You have chosen to open ai.php which is a: php File from http:www.facebook.com What should Firefox do with this file?" There are three options: Open with [Browse], Save File and Cancel. How can I prevent this unwanted window from popping up? Thanks.

When I visit this page http://www.facebook.com/events/382649791801714 a small window pops up with the title '''Opening ai.php''' and the following message: "You have chosen to open '''ai.php''' which is a: php File from http:www.facebook.com What should Firefox do with this file?" There are three options: '''Open with''' [Browse], '''Save File''' and '''Cancel'''. How can I prevent this unwanted window from popping up? Thanks.

Modified by groucho43

All Replies (2)

dumdidadida
dumdidadida
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Hi,

Please try the Reset Firefox feature via Help (Alt + H) > Troubleshooting Information.

(To revert to the previous profile you were using, close the new profile (i.e. exit Firefox), start Firefox and choose the Default User profile. While the Profile Manager is open, you can also delete the newly reset profile (the one containing random numbers), or the former profile, as the case may be). If the reset is okay, it would be a good idea to delete the old profile as otherwise it would be left intact with the previous data/cache until deleted.

Managing profiles

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cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Such issues are usually caused by ad-blocking or security software that removes GET data from links and that makes the server send a file that Firefox wants to save.

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

See also: