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I still can't watch videos with Firefox 14.

  • 4 replies
  • 8 have this problem
  • 4 views
  • Last reply by cor-el

rh1030
rh1030
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Help please. I still can't watch videos with Firefox 14. So far I've downgraded flash to 10.3, tried an older version of Firefox (13), and disabled Realplayer plugin. Am I missing something?

Help please. I still can't watch videos with Firefox 14. So far I've downgraded flash to 10.3, tried an older version of Firefox (13), and disabled Realplayer plugin. Am I missing something?

All Replies (4)

user633449
user633449
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Recent crashes of certain multimedia contents (this includes Youtube videos, certain flash games and other applications) in conjunction with Firefox 13 are most probably caused by a recent Flash 11.3 update and/or a malfunctioning Real Player browser plugin.

In order to remedy the problem, please perform the steps mentioned in these Knowledge Base articles:

Flash Plugin - Keep it up to date and troubleshoot problems

Adobe Flash plugin has crashed - Prevent it from happening again

Flash 11.3 doesn't load video in Firefox

Other, more technical information about these issues can be found under these Links:

http://forums.adobe.com/thread/1018071?tstart=0

http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

If you've already tried all this, I'd suggest the following: Install Firefox 14.0.1. Update your graphics driver and Windows. Upgrade your graphics drivers to use hardware acceleration and WebGL Then test again.

Please tell us if this helped!

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Can't you open any Flash videos?

Does your current Flash 10.3 version otherwise work properly?

rh1030
rh1030 Question owner
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Well it is finally working. I don't know why. I tired everything that was suggested and nothing changed. I had checked my plug-ins, graphics drivers, etc. and everything was up-to-date. Today is started working.

Thanks everyone.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If it happens again the try to clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

More to try:

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).