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Getting Firefox shewing up 60% of 64bit CPU with script "chrome://crossriderapp2258/...." running and NOT responding!

  • 6 replies
  • 6 have this problem
  • 2 views
  • Last reply by Richard B.

Richard B.
Richard B.
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script: "chrome://crossriderapp2258/..." chewing up more than 50% of 64bit CPU time - Centrino2 - Windows-7. Need to kill Firefox, when it happens!

How to fix it?

script: "chrome://crossriderapp2258/..." chewing up more than 50% of 64bit CPU time - Centrino2 - Windows-7. Need to kill Firefox, when it happens! How to fix it?

All Replies (6)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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That is a problem with an extension (crossriderapp2258) as indicated by that chrome URL that Firefox uses to access files used by extensions.

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

Richard B.
Richard B. Question owner
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Thanks for the answer. I still don't understand a few things. In "safe mode" no trouble at all, but I D'ONT have any Add-ons neither Extesions enabled, in fact I d'ont have any extension at all listed and the few Add-ons are ALL DISABLE. Now after resuming in normal mode, not safe one, I still had the issue!!!! So, I fixed it with "noscript" a pretty handy security. Since I don't get the problem from the few sites were triggering the conditions.

Thanks again.

the-edmeister
the-edmeister
  • Moderator
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Whatever you have and what name it was installed under may be a low risk exploit that you managed to pickup. It may be affecting all the browsers that you have installed.

http://www.threatexpert.com/report.aspx?md5=be935705b8902b5407e196b2248e568b

IMO, installing NoScript to block those Firefox chrome:/ messages is only masking the exploit, and not fixing anything.

Richard B.
Richard B. Question owner
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Ok, but in that case how to investigate the issue? Since I cannot get any pointers to any "Extensions" neither any "Add-ons"!

the-edmeister
the-edmeister
  • Moderator
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Help > Troubleshooting Information = use the Copy all to Clipboard and then paste in the Post a Reply box here. It would be nice to see what extensions and plugins you have installed, maybe one of us can see (or make an educated guess) what might be the culprit.

Richard B.
Richard B. Question owner
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Thanks for your help and answers. here are the data you ask for:

Application Basics 

       Name
       Firefox

       Version
       15.0

       User Agent
       Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0

       Profile Folder

         Show Folder

       Enabled Plugins

         about:plugins

       Build Configuration

         about:buildconfig

       Crash Reports

         about:crashes

       Memory Use

         about:memory

 Extensions

       Name

       Version

       Enabled

       ID

       HP Smart Web Printing
       4.51
       false
       smartwebprinting@hp.com

       I Want This
       0.83.80
       false
       crossriderapp2258@crossrider.com

       Kaspersky URL Advisor
       9.0.0.747
       false
       linkfilter@kaspersky.ru

       NoScript
       2.5.3
       false
       {73a6fe31-595d-460b-a920-fcc0f8843232}

       Skype Click to Call
       5.10.0.9560
       false
       {82AF8DCA-6DE9-405D-BD5E-43525BDAD38A}

 Important Modified Preferences

     Name

     Value

       browser.cache.disk.capacity
       1048576

       browser.cache.disk.smart_size.first_run
       false

       browser.cache.disk.smart_size_cached_value
       1048576

       browser.places.smartBookmarksVersion
       4

       browser.startup.homepage
       file:///D:/Users/richard/public_html/index.html

       browser.startup.homepage_override.buildID
       20120824154833

       browser.startup.homepage_override.mstone
       15.0

       extensions.lastAppVersion
       15.0

       gfx.blacklist.suggested-driver-version
       10.6

       keyword.URL
       http://websearch.ask.com/redirect?client=ff&src=kw&tb=ORJ&o=&locale=&apn_uid=12BAB699-97A6-4DEC-B36B-C917300711AA&apn_pt…

       network.cookie.prefsMigrated
       true

       places.database.lastMaintenance
       1346175579

       places.history.expiration.transient_current_max_pages
       104858

       places.history.expiration.transient_optimal_database_size
       167772160

       print.print_printer
       HP Officejet 7300 series

       print.printer_HP_Officejet_7300_series.print_bgcolor
       false

       print.printer_HP_Officejet_7300_series.print_bgimages
       false

       print.printer_HP_Officejet_7300_series.print_command

       print.printer_HP_Officejet_7300_series.print_downloadfonts
       false

       print.printer_HP_Officejet_7300_series.print_edge_bottom
       0

       print.printer_HP_Officejet_7300_series.print_edge_left
       0

       print.printer_HP_Officejet_7300_series.print_edge_right
       0

       print.printer_HP_Officejet_7300_series.print_edge_top
       0

       print.printer_HP_Officejet_7300_series.print_evenpages
       true

       print.printer_HP_Officejet_7300_series.print_footercenter

       print.printer_HP_Officejet_7300_series.print_footerleft
       &PT

       print.printer_HP_Officejet_7300_series.print_footerright
       &D

       print.printer_HP_Officejet_7300_series.print_headercenter

       print.printer_HP_Officejet_7300_series.print_headerleft
       &T

       print.printer_HP_Officejet_7300_series.print_headerright
       &U

       print.printer_HP_Officejet_7300_series.print_in_color
       true

       print.printer_HP_Officejet_7300_series.print_margin_bottom
       0.5

       print.printer_HP_Officejet_7300_series.print_margin_left
       0.5

       print.printer_HP_Officejet_7300_series.print_margin_right
       0.5

       print.printer_HP_Officejet_7300_series.print_margin_top
       0.5

       print.printer_HP_Officejet_7300_series.print_oddpages
       true

       print.printer_HP_Officejet_7300_series.print_orientation
       0

       print.printer_HP_Officejet_7300_series.print_page_delay
       50

       print.printer_HP_Officejet_7300_series.print_paper_data
       1

       print.printer_HP_Officejet_7300_series.print_paper_height
       11.00

       print.printer_HP_Officejet_7300_series.print_paper_size_type
       0

       print.printer_HP_Officejet_7300_series.print_paper_size_unit
       0

       print.printer_HP_Officejet_7300_series.print_paper_width
       8.50

       print.printer_HP_Officejet_7300_series.print_reversed
       false

       print.printer_HP_Officejet_7300_series.print_scaling
       1.00

       print.printer_HP_Officejet_7300_series.print_shrink_to_fit
       true

       print.printer_HP_Officejet_7300_series.print_to_file
       false

       print.printer_HP_Officejet_7300_series.print_unwriteable_margin_bottom
       0

       print.printer_HP_Officejet_7300_series.print_unwriteable_margin_left
       0

       print.printer_HP_Officejet_7300_series.print_unwriteable_margin_right
       0

       print.printer_HP_Officejet_7300_series.print_unwriteable_margin_top
       0

       privacy.sanitize.migrateFx3Prefs
       true

       security.warn_viewing_mixed
       false

 Graphics

       Adapter Description
       ATI Mobility Radeon HD 4500 Series

       Vendor ID
       0x1002

       Device ID
       0x9553

       Adapter RAM
       512

       Adapter Drivers
       atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64

       Driver Version
       8.632.1.2000

       Driver Date
       8-17-2009

       Direct2D Enabled
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

       DirectWrite Enabled
       false (6.1.7601.17789)

       ClearType Parameters
       ClearType parameters not found

       WebGL Renderer
       Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

       GPU Accelerated Windows
       0. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

 JavaScript

       Incremental GC
       0

 Library Versions

       Expected minimum version

       Version in use

       NSPR
       4.9.1
       4.9.1

       NSS
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC

       NSS Util
       3.13.6.0
       3.13.6.0

       NSS SSL
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC

       NSS S/MIME
       3.13.6.0 Basic ECC
       3.13.6.0 Basic ECC