Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

After installing free Avast, I cannot get sandbox default out of Firefox

  • 3 replies
  • 4 have this problem
  • 4 views
  • Last reply by hikerpat

hikerpat
hikerpat
more options

I had been running paid Avast, which puts sandbox in start-up features for Firefox. That feature I could ignore with another choice. Just today, I installed free version of Avast. Now, there is no choice to run outside sandbox; sandbox is now the default for Firefox. How do I get rid of the sandbox default? The cursor hangs; draw bar hangs; when I type, the print display is delayed; backspacing is delayed. Help!!!

I had been running paid Avast, which puts sandbox in start-up features for Firefox. That feature I could ignore with another choice. Just today, I installed free version of Avast. Now, there is no choice to run outside sandbox; sandbox is now the default for Firefox. How do I get rid of the sandbox default? The cursor hangs; draw bar hangs; when I type, the print display is delayed; backspacing is delayed. Help!!!

All Replies (3)

philipp
philipp
  • Moderator
more options

hello, this is more a question about functionality of avast, that we probably cannot answer here (unless there's a contributor who is familiar with the software).

when you're in search for a free anti-virus program, i'd recommend ms security essentials which is reliable & quite light on resources and doesn't hook into other firefox with toolbars, customizations and other stuff that isn't really necessary...

http://windows.microsoft.com/en-US/windows/products/security-essentials/download

the-edmeister
the-edmeister
  • Moderator
more options

I use and recommend Avira Personal Free - http://www.free-av.com/

It doesn't "hook" into Firefox either.

hikerpat
hikerpat Question owner
more options

I have had MS Security Essentials. I had problems for which I could not get answers (no responses came into email in-box & trying to find proper link was like hunting for a needle in a haystack). I love Avast products; did not have any problem with free Avast. Was offered a great deal by Avast; took it but could not renew. Went back to free Avast - now there are huge problems, because of the sandbox. I have contacted technical at Avast - will wait to see if they can help. Thanks for trying.