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I use myway email, Today it will no longer open in firefox. I tried IE and Google chrome and it opens OK, but I prefer firefox. Please help

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  • Last reply by cor-el

bt1retired
bt1retired
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I have been having problems with my email, (Myway,) for a few days. Today it would not open at all. I continued to try and got a message saying the pages had been redone and some pages were no longer available . I tried IE and it opened, I then tried Google Chrome it opened alright. I prefer to use Firefox but if I can't access my mail I will have to change browsers for everything..

I have been having problems with my email, (Myway,) for a few days. Today it would not open at all. I continued to try and got a message saying the pages had been redone and some pages were no longer available . I tried IE and it opened, I then tried Google Chrome it opened alright. I prefer to use Firefox but if I can't access my mail I will have to change browsers for everything..

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.