Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

When I go to facebook via Mozilla Firefox wrong page comes up.

  • 1 reply
  • 1 has this problem
  • 101 views
  • Last reply by cor-el

penguin210
penguin210
more options

I recently switched to Mozilla Firefox. When I go through Google I get correct Facebook page, but wrong page comes up when accessing through Firefox. How do I delete this page (has some correct info but no friends are mine) and put in info for correct page?

I recently switched to Mozilla Firefox. When I go through Google I get correct Facebook page, but wrong page comes up when accessing through Firefox. How do I delete this page (has some correct info but no friends are mine) and put in info for correct page?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.