Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

cut paste clipboard

  • 10 replies
  • 4 have this problem
  • 6 views
  • Last reply by user363021

more options

I run Firefox 16.0.1 under Windows 7 64-bit. Yesterday and today I had trouble within my Word doing cut and paste. Copying did not move text into Clipboard, although the Cut command worked. Still I could not paste. Many threads attribute the problem to a Skype extension within Firefox and other alternative browsers. Could the recent update in Firefox cause this problem? I have nothing to do with Skype and do not see Skype under my Add-ons.

I run Firefox 16.0.1 under Windows 7 64-bit. Yesterday and today I had trouble within my Word doing cut and paste. Copying did not move text into Clipboard, although the Cut command worked. Still I could not paste. Many threads attribute the problem to a Skype extension within Firefox and other alternative browsers. Could the recent update in Firefox cause this problem? I have nothing to do with Skype and do not see Skype under my Add-ons.

All Replies (10)

more options

Does the problem still happen if you use Firefox safe mode? That mode disables hardware acceleration, uses the default theme, and disables extensions.

more options

Does Edit > Paste Special in Word work?

more options

I have most of the add-ons disabled in Firefox and still have the problem,

more options

Copy and paste do not work in Word. Having tested it with a sample sentence, paste did not copy and place the sentence. Instead it pasted the last item I pasted in Firefox when I had a couple of windows open and pasting from one window to another into search bars.

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

OK, but that is not a real solution. I cannot use it that way all the time.

more options

If it does work when you boot Windows in Safe mode then you have software running that is preventing the clipboard from working properly.

You can try to use the Autoruns utility to see if you can identify that software or Windows service.

more options

I could not open Word in Safe Mode. However, Microsoft identified the problem in connection with 19 updates that were available on October 9, 2012 for this system. Their recommendation was to do System Restore to that date, which fixed the problem. Thanks for your availability.

more options

frist u Copy the Word And After That Past in Skype . But When this Process Are not work Proper U Write Your Word In MS Word And Copy And Past in skype. all the word u write in MS Word then Copy and Past . And Another Opction is Update Your Mozilla Version .www.postresult.com postresult.com

more options

I thought I was clear on Skype not being in my system. My Firefox is updating right now.