Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Can not open email or delete it in yahoo. Delete menu bar is missing when I display inbox

wrbarlow
wrbarlow
more options

Yahoo inbox displays email list. Clicking on check box does not open email. Can't check multiple emails. Works in IE

Yahoo inbox displays email list. Clicking on check box does not open email. Can't check multiple emails. Works in IE

Modified by wrbarlow

All Replies (1)

dumdidadida
dumdidadida
more options

Hi,

You can try to Clear Now the Cache, Cookies, and Site Preferences with Time range to clear set to Everything via Tools (Alt + T) > Clear Recent History after signing out, and then sign in again.

If problems persist, you can Reset Firefox and start afresh.

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!