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when i click on a pdf link using Firefox 16.0.2, a blank window opens but the download does not start? This is recent.

  • 3 replies
  • 9 have this problem
  • 3 views
  • Last reply by cor-el

angienations
angienations
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I am on Mac OS X version 10.1.4. This started in the last week or so. I believe something changed with a recent update. I need to access PDF files from websites, meaning I need to click on those links and download files.

I am on Mac OS X version 10.1.4. This started in the last week or so. I believe something changed with a recent update. I need to access PDF files from websites, meaning I need to click on those links and download files.

All Replies (3)

cor-el
cor-el
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  • Top 10 Contributor
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Disable the Adobe Reader plugin in Firefox (Tools > Add-ons > Plugins) and use the external Adobe Reader application or Preview application instead.

  • Firefox > Preferences > Applications > Adobe PDF document : Use Adobe Reader

PDF files may also be found under another entry like Portable document.

angienations
angienations Question owner
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Thank you! That fixed the problem!!!

have a great day, Angie

cor-el
cor-el
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You're welcome