Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when logging into amazon, all my archived books are not listed, blank. They show the list in internet explorer but would rathewr have firefox

  • 1 reply
  • 1 has this problem
  • 18 views
  • Last reply by cor-el

more options

I have bought books from Amazon.com onto my Kindle, when you do buy them they have a site in Amazon that say "manage you Kindle" and there it list all the books that you purchased. but all of a sudden the last week or more the page in Firefox shows the page numbers but not the list. It all showed when I went to internet explorer. So I am assuming that it is a Firefox issue. I called Amazon and they see the list.

I have bought books from Amazon.com onto my Kindle, when you do buy them they have a site in Amazon that say "manage you Kindle" and there it list all the books that you purchased. but all of a sudden the last week or more the page in Firefox shows the page numbers but not the list. It all showed when I went to internet explorer. So I am assuming that it is a Firefox issue. I called Amazon and they see the list.

All Replies (1)

more options

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Press and hold Shift and left-click the Reload button.
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (MAC)

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.