firefox crashes in safe mode
Firefox updated to a new version (firefox.exe is 16.0.2, but dated 11/12/2012, today is 11/29/2012) and now crashes in normal,safe and -profile mode. I have many crash dump ID's, i've put the most recent two into the Troubleshooting information.
Modified by Volleyjosh
Chosen solution
Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release
Then try to retest.
Read this answer in context 👍 2All Replies (5)
Chosen Solution
Update Firefox to 17.0.1 (releasing later today) Update Firefox to the latest release
Then try to retest.
Disable hardware acceleration.... Intructions here: https://support.mozilla.org/en-US/kb/forum-response-disable-hardware-acceleration
Bug info here: https://bugzilla.mozilla.org/show_bug.cgi?id=700840 <p> From that page: "The user disabled the Hardware Acceleration in Firefox and the issue seemed to be gone. His computer has Nvidia SLI technology (Q6600, Win 7 x64 and SLI of GTX460), surely the culprit..."
That bug is totally different than the crash ID's the user gave. Disabling Hardware Acceleration may be useful, but that bug report is wrong.
Ofcourse the crash ID is different What do you mean the bug report is wrong? Same crash reason, same operating system.
Newest version fixed the issue. Thanks!