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exception code 8xc0020043 then MS shuts down FF 17

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  • Last reply by LeoDV

LeoDV
LeoDV
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After updating from R16 through the update channel this problem has been consistent. It has never happened before with other releases. I will be surfing and then suddenly a popup appears indicating that the program has stopped working and that it has to be closed. I have since uninstalled FF and downloaded fresh from Mozilla and rebooted. The problem persists. FF version 17.0.0.4706

After updating from R16 through the update channel this problem has been consistent. It has never happened before with other releases. I will be surfing and then suddenly a popup appears indicating that the program has stopped working and that it has to be closed. I have since uninstalled FF and downloaded fresh from Mozilla and rebooted. The problem persists. FF version 17.0.0.4706

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LeoDV
LeoDV Question owner
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Updated to 17.01 this morning and it completed the update successfully and my extensions were checked. Then I opened GMAIL and I got the MS popup that FF was no longer working and had to be shutdown. I took a look in the event viewer again and got a different exception code this time. Exception code 0xc0020043. RPCRT4.dll is still the faulting module. I have saved the entire event info to notepad, but I have no idea who to send it to. Can somebody tell if this would be useful information to someone at Mozilla.