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After instaling an update for Firefox, Firefox and other browsers no loger work at all

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  • 1 has this problem
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  • Last reply by ideato

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I was being pestered to update Firefox over the past two weeks, yesterday I updated. After the update Firefox opens but immediately crashes and closes. Internet Explorer opens but does not connect, neither does Opera or Safari or Google chrome . The PC is connected as I have full use of the sidebar and Skype.I have done a full anti-virus scan using PC Tools with nothing found and used an application to clear cookies, downloads, typed address, recycle bin, etc and fix problems with the registry. Any help please?

I was being pestered to update Firefox over the past two weeks, yesterday I updated. After the update Firefox opens but immediately crashes and closes. Internet Explorer opens but does not connect, neither does Opera or Safari or Google chrome . The PC is connected as I have full use of the sidebar and Skype.I have done a full anti-virus scan using PC Tools with nothing found and used an application to clear cookies, downloads, typed address, recycle bin, etc and fix problems with the registry. Any help please?

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Hello sonofjoe, check your Internet security software (firewalls, antivirus programs, anti-spyware programs, and more) if preventing Firefox from connecting to the Internet.

see: Fix problems connecting to websites after updating Firefox


thank you